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Refunds & Returns
Effective Date: March 11, 2026
At Arete Peptides, we are committed to providing high-quality research materials and reliable service to our customers. Due to the sensitive nature of our products and strict quality control standards, all sales are considered final.
No Returns
Because our products are intended strictly for research purposes and require controlled handling and storage conditions, we do not accept returns on any products once they have been shipped.
This policy ensures the integrity, purity, and safety of all materials distributed by Arete Peptides.
No Refunds
All purchases made through our website are non-refundable once an order has been processed or shipped.
Please review your order carefully before completing checkout to ensure that all information, quantities, and shipping details are correct.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact our support team within 48 hours of delivery so we can review the issue.
To assist us in resolving the matter quickly, please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
After review, Arete Peptides may provide a replacement product or store credit at our discretion.
Shipping Issues
Arete Peptides is not responsible for delays, loss, or damage caused by shipping carriers once the package has been transferred to the carrier. However, we will do our best to assist customers in resolving carrier-related issues when possible.
Order Cancellations
Orders may only be canceled before they have been processed or shipped. Once an order has entered fulfillment, it cannot be canceled.
Contact Us
If you have questions regarding this policy or need assistance with an order, please contact our support team.
Arete Peptides
Customer Support
support@aretepeptides.com
